Why does the cost of car hire vary?

When you’re thinking about hiring a vehicle for the first time, you’re likely to do some research first to find out the probable cost.

One thing you’ll quickly notice is that the price can vary considerably from company to company. So why is this and should you be looking at more than the lowest price or even the most familiar name?

Here are five key areas beyond the simple low cost vs expensive airport car rental dilemma that you need to consider when deciding where to go for your hire car.

Quality of vehicle

The quality of the vehicle is essential if you want to have confidence that you’re going to get where you want to. Companies offering older cars with plenty of miles on the clock are going to be cheaper, but with all that extra wear and tear, can you be sure your vehicle won’t break down and leave you stranded?

Here at UK Car & Van Rental, we only hire out cars that are no more than two years old, have a low mileage and are properly maintained. And if the worst does happen, we include free breakdown cover as standard.

Customer service levels

We bring over 40 years’ worth of experience to the car hire business and know what’s needed to look after our customers. We’re not about taking your money and forgetting about you once you’ve driven off. We’re committed to making sure you know that you’re being looked after from the moment you make your booking to whenever you drop your hire vehicle off at the end of your rental period.

The personal touch

There are several national car hire companies you’ve probably heard of, but do they offer the personal touch that makes you feel like a valued customer and eager to return to them should you need to hire a car again at a later date? 

At UK Car & Van Rental, we take pride in offering a personalised service to all our customers. So even though bookings are made online, we’ll be there to pick you up when you arrive at one of the airports we service – that’s Gatwick, Heathrow, Luton, Stansted, City and Southend –  and drop you off again at the end of your hire period. That means you won’t have to suffer delays or find your own way at any stage of the process.

A wide choice of vehicles

Low cost companies tend to have only a small choice of vehicles. At UK Car & Van Rental, we offer everything from budget, electric and premium cars to exceptional value on van hire and minibus hire as well.

So whatever you need to hire a vehicle for, you can be sure we’ll have the right one for you.

Reviews

Perhaps the most important things you should be looking at are the reviews left by previous customers, as this is the best way of finding out whether they had a good experience with that company or not. 

Here at UK Car & Van Rental, we’re extremely proud of our average of 4.9 stars out of 5 from the 399 reviews we’ve received at the time of writing. Recent reviews have complimented us on the quality and cleanliness of our vehicles, our communication, our first-class service, our friendly staff and much more.

Are you flying into one of the airports in or around London and looking for a quality car rental experience? Then perhaps it’s time to try UK Car & Van Rental rather than a big company that won’t treat you as a special customer regardless of your perceived value to them or someone offering lower prices that seem too good to be true.

Get in touch with us now if you’d like to find out more.